Please provide your contact information so we can reach you about your item.

Mobile Locker requires a standard $40 handling fee to process Unclaimed Item returns in addition to shipping charges, which typically average $25-$35 depending on the size of your item. You’ll receive an invoice, and payment must be received before your item ships. In rare situations, Mobile Locker can arrange to return your item in person, with costs for such emergency circumstances starting at $150.

Great. We’ll get your Unclaimed Item return started. Please look out for an invoice once your claim is verified. The item typically ships 2-4 days after payment is received.

Great. We are happy to return your item directly to you at an upcoming event. We will email the event date where your item can be retrieved. Please wait for our confirmation before returning to the venue, as items may be stored offsite in the interim.

Great. We are happy to return your urgently needed item as quickly as possible. The cost for such urgent delivery varies based on many factors. We will coordinate the pickup time with you via email. Please note that this email box is monitored during normal business hours and that response times during overnight and weekend hours may be delayed. Rest assured, we are working to return your item.

Thanks for letting us know. We will discard your item via our normal business processes. Please note that this cannot be undone.

Tell us where and when you used our lockers so we can locate your item.

Describe your item and upload the photos below. Clear photos help us verify ownership and process your claim faster.

Please review and agree to the following before submitting your claim.

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